FAQ

General Questions

Can I change the wording on my stationery? – Yes, wording can be customized to fit your needs.

How do I send you the details and wording for my invitations?  – Once you place your order, I will be in touch within 24 hours by the email you used when placing your order to get started on your invitations. If you don’t hear from me within 24 please check your spam folder for this email.

Can I change the font? – Yes, I have many fonts available to work with. You may substitute for any font seen on another invitation in the shop, or if you can provide me with an image of what you are looking for, I can show you similar options available. Please be aware that some fonts used in certain designs have special features that can not be replicated with a different font.

Do you have other envelope color options? – Yes, I have envelopes in almost any color.

Can I get a digital file to print myself? – No, I only offer printed invitations so will not provide printable files.

Shipping

Where do you ship ? – I currently offer shipping only to the United States.

How much does shipping cost? – Shipping for all custom stationery and invitation samples to a United States address is free.

How will my stationery ship? – Most orders are shipped by FedEx ground (3-5 days). Wedding invitation samples are shipped by USPS first class mail (3-7 days). Occasionally an order may be shipped by USPS priority (2-4 days).

When will my order ship?

  • Invitation Samples ship in 1-2 business days.
  • Invitation Suite orders usually ship in 3-4 weeks from the time you place your order. This depends on your response time to provide your information and approve proofs. I suggest allowing 4-6 weeks for the entire process.
  • Programs, menus, place cards and thank you cards usually ship in 2-3 weeks from the time you place your order. I suggest allowing 3-4 weeks for the entire process. This depends on your response time to provide your information and approve proofs.

Other questions

If you have any other questions not answered here, please don’t hesitate to reach out. I’m happy to help! You can contact me here.

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